Returns & Exchanges
We want you to be 100% satisfied with your Rocketbook experience, which is why we offer a 30-day return window for all products in their original condition. If your reusable notebook or digital accessories don't meet your needs, we'll make the return process seamless and simple.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Prepare the Package
Carefully pack your Rocketbook items in their original packaging, ensuring all pens and microfiber cloths are included to qualify for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier; once our warehouse receives and inspects the electronics, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing